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Staying ahead of the new playing field of 2022 – Hotel360

August 4, 2021

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Sujaan Punja


Welcoming 4 – 5,000 hotel professionals this year, Hotel360 is ready to once again reconnect the industry in person. Taking place on the 28th & 29th of September at the ExCeL, London – this free to attend event will provide a 360 degree viewpoint of the hospitality industry encompassing 5 topical areas, namely; business growth (finance & marketing), technology, operations, sustainability & design.

With a transformed hotel sector, there was a shift in guests’ expectations. The new norm of the essential, ‘standard offering’ changed. Besides new sanitary measures, the reduction of human touch points accelerated a new age of hotel technological innovation, automation and digitisation of services. Furthermore, the heightened demand for hospitality staff, to the increasing need to reduce hotel emissions by 90% by 2050 according to the Paris Climate Agreement (Natacha Reymond, 2021), has created an array of challenges for hoteliers.

Although, if responded to correctly – these challenges could be the push to refresh their hotel offering and act as an opportunity to differentiate themselves from the competition. Keeping this in mind, Hotel360 has carefully curated this year’s content by providing the information, solutions & tools necessary to stay ahead of the new playing field of 2022. With Panel debates such as:

Mastering the Art of Health & Safety – Protecting your Staff and Customers

Workforce Management: How to Empower and Engage Your Employees

Everyday Sustainability – Using Our Resources Responsibly

The Technologies Shaping the Hotel of Tomorrow

Delivering the 5 Star Experience

Marketing from A-Z – Everything you need to know

Keeping Sustainability at the Heart of your Hotel

These interactive panel debates act as an open stage for hoteliers to voice their opinion and to ask those pressing questions posing their hotel business. There will also be 150 inspirational seminars with industry influencing keynote speakers. Hotel360 has already announced four of its keynote lineups, namely:

Andrew RobbChief Financial Officer of RBH – Discussing ‘Planning for expansion: when and how to invest’

Gonzalo Carpintero NavarroVP Operations EMEA and Head of Meetings and Events Transformation from Radisson Hotel Group – Discussing ‘Making your customer experience consistent’

Max FenlonDirector of Commercial Finance from PPHE Hotel Group – Discussing ‘Financial Partnerships for Business Growth’

Tim TheofanouDirector of Hotel Experience from Nobu Hotels – Discussing ‘Brand Culture and Experience: What are you saying?’

The show content doesn’t end there though. Running directly alongside Hotel360, is the Hospitality Design Show – exhibiting the latest design trends, ideas, and innovations behind business growth. The following show will be granting attendees a unique opportunity to let the leading creatives guide their hotel businesses to success with 1-2-1 advice.

All under one roof, the combination of events will provide a one stop shop for the progressive hotel professional. Plus it is FREE to attend.

Visit to secure your free ticket to both shows today!