January 2025 Newsletter

Considerate Group

Newsletter January 2025

Sustainable Hospitality Insights


What is the outlook for sustainable hospitality in 2025?



As we look forward to 2025 with a mixture of excitement and trepidation, it is not 100% clear what the coming year will bring for the hospitality sector. Political uncertainty is high with a new US President to be inaugurated next week, German elections pending and an uncertain future for the French government, which together contribute to a lack of leadership from Europe.


In summary, although we expect to see some continued rowing back from overt “wokery” and terms like ESG (with its negative connotations, particularly in the US) in 2025, we expect the underlying drivers of sustainability in the hospitality sector to remain robust, with management teams continuing to make sensible, proportionate decisions in the long-term interests of their businesses:


  • Globally, real estate and hospitality businesses need to invest far more time and effort in granular, asset-level data-collection to enable data-informed decision-making. Otherwise, Boards will continue to fly blind.
  • We are likely to see a greater emphasis on investment and maintenance of operating assets (refurbishment), to maintain the value of assets, manage the risk of stranding and deliver operational savings (effective stewardship).
  • For owners, the focus should be on decarbonisation of their real estate and hospitality portfolios to reduce their carbon footprint – improving efficiency, managing waste streams and reducing operating costs.
  • And in Europe, a focus on regulatory reporting based on high quality, asset-level data. The timelines for CSRD reporting and EU Taxonomy remain unchanged, with increasing numbers of businesses steadily drawn into the net each year over the next few years.

Our thoughts are set out in more detail below:


Sustainability remains a priority, even though the drumbeat may be quieter. Over the past year, we’ve seen a notable shift in industry rhetoric. Reacting to the political divide, asset management firms have become more discreet in communicating their sustainability programs compared to 18 months ago. A clear distinction has emerged between companies for whom sustainability is integral to their operations and those that approach it as a box-ticking exercise. For 2025, the focus will remain data-driven, with regulation, compliance and decarbonisation key drivers.


There is a clear focus on climate resilience: the body of evidence for man-made climate change is now all-but-irrefutable – the destruction of the wildfires in Los Angeles are just the latest manifestation, adding to the increasing prevalence of extreme weather events around the world – flooding, storms and droughts. The increasing frequency of extreme weather events highlights the necessity for climate-resilient buildings. Climate risk is already increasing insurance costs in the built environment (Florida, California and indeed across the UK) and will have an increasing impact on location decisions, valuations and financing over the coming years. Climate risk mitigation and adaptation is an urgent priority.


Inflation is expected to fall further in 2025, having peaked at 10.6% in the Euro area in October 2022, before falling back in 2023-24. Investors are hopeful that inflation and interest rates will continue to come down around the world, but this depends critically on US policy. Interest rates could remain higher for longer than initially anticipated if inflation is stubborn.


Market participants anticipate a potential return of real estate M&A, potentially from as early as Q225 once a few more Unknowns become better Known. CBRE forecasts a nearly 15% increase in European real estate investment activity in 2025. M&A in the real estate sector is poised for growth, however geopolitical risk is likely to continue to restricting capital flows into the sector in Q1 2025. Yet, downside issues remain as payroll remains a key driver of inflation and expenses remain elevated, due in part to labour costs and ongoing materials shortages. Together with the prospect of refinancing deals as lenders seek to unwind positions rolled over since COVID, there is the potential that distress – or at least, market dislocations – might appear.


Institutional investors are increasingly shying away from assets with a risk of stranding, deflating the price of under-invested assets and steadily leading the market away from “brown” projects. JLL has suggested that “For many, the decision remains between upgrading or selling at a discount”. 

This could result in a scarcity of “assets to satisfy both value-add investors and occupational requirements, [so] we could soon see capital expenditure extend beyond prime locations and opportunities.” If you can’t sell, then refurb to extend the commercial life of the asset.

Travel demand remains robust, driven by both leisure and business segments, as consumers prioritise experiences. The hospitality sector in the UK and Europe has proven resilient in the face of a mixed economic outlook for 2025 (rising operational costs, supply chain challenges and regulation). PGIM has indicated that the strong recovery in travel demand and subdued supply is driving expectations for ongoing growth in revenue per available room (RevPAR) across all of Europe in 2025. The anti-tourism protests seen in 2024 and resistance to Air B&B may even have a positive upside for institutional hospitality investors. If you own a hotel in a market where supply growth is restricted, it creates a barrier to entry and underpins your asset long term. Despite economic uncertainties, the US hospitality outlook remains promising as a Trump-fuelled market boom and lower interest rates drive investment and expansion.


In the Middle East, Saudi Arabia remains the focal point for hospitality growth as it develops its tourist offering under Vision 2030. This programme, with Sustainability a key pillar, is intended to generate jobs and diversify the economy away from its reliance on oil. More mature hospitality markets across the GCC, including the UAE, Qatar, Oman and other GCC states are also starting to embed sustainability, led by government pressure and the expectations of international tourists. Across the GCC, the “S”, the social aspects of ESG (for example, heritage, culture, community engagement, job creation and accessibility) remain key focus for the region for 2025 and beyond.


In terms of sustainability regulation, whilst the EU benefits from a cohesive regulatory approach, the US landscape remains fragmented, with varying standards across cities and states. Despite an expected rowing back of regulation at the federal level, this patchwork of state and city level legislation will persist. The lack of a unified national approach makes compliance challenging, so investors need to stay focused on ESG data collection, compliance and reporting.

Con-Serve™

Introducing Con-Serve’s Investment Plan/CRREM functionality

Last year, we were excited to introduce Con-Serve™ 2.0, the latest version of our ESG data intelligence platform, developed in collaboration with Deepki. This partnership combines our in-depth knowledge of sustainability in the hospitality sector with Deepki’s expertise in real estate and tracking utility performance, resulting in a platform tailored to meet the industry’s unique needs.


As part of our 2025 newsletter series, we will take a closer look at one of Con-Serve™’s features in each edition, offering practical insights into how the platform can help turn sustainability goals into actionable results.


This quarter, we are focusing on:


The Investment Plan – a key tool designed to turn data into meaningful action


You can see the feature in action here.


The Investment Plan offers a clear overview of planned sustainability initiatives, whether you are looking at your entire portfolio or focusing on a specific property. It enables you to plan and project savings associated with measures such as improving insulation, replacing chillers, installing building management systems (BMS), or adopting renewable energy solutions. The platform visualises the impact of these initiatives, allowing you to measure progress against energy and carbon reduction goals. Crucially, the Investment Plan is integrated with a location and industry-specific CRREM pathway—a benchmark aligned with the 1.5°C warming target of the Paris Agreement—so you can ensure your efforts are in line with global climate commitments.


In addition to tracking progress, the Investment Plan helps highlight risks, such as “stranding risk” against the CRREM pathway. This means identifying properties that are falling behind benchmarks and may require significant investment to bring them back on track. Armed with this insight, you can prioritise impactful actions, make informed decisions about resource allocation, and ensure your portfolio remains resilient—both environmentally and financially.


We look forward to sharing more about Con-Serve™’s capabilities in upcoming newsletters, showcasing how it is driving sustainability in the hospitality sector and supporting measurable progress.

Out and About

Looking ahead over the next couple of months, Considerate Group will be attending the following events:


Oxford Economics: Global Economic Outlook Conference 2025

155 Bishopsgate, 5 February 2025


Hotel Industry Development Event (HIDE)

Pullman London St Pancras, 11 February 2025


GRI UK & Europe Reunion 2025

Four Seasons, Park Lane, 27 February 2025



ITB Berlin

Berlin ExpoCenter City. 4-6 March 2025


Please get in touch with Richard Williamson, to arrange a time to meet up. rw@considerategroup.com

Recent Events

Considerate @ Skift Global Forum East and the International Women in Travel Tourism Forum (IWTTF)   

As part of a broader Middle Eastern client tour, Léa Jacquot Benson, Sustainability Manager at Considerate Group, headed to Dubai last November to attend the Skift Global Forum East and the first Gulf edition of the International Women in Travel Tourism Forum (IWTTF).


Léa said: “The Skift Forum offered a deep dive into the innovation reshaping travel in the Middle East. From emerging as a global hub to balancing heritage with sustainability, conversations with key players including Red Sea Global, Qiddiya and Dubai Corporation of Tourism were refreshing and inspiring – with exceptional words of wisdom from Lina Annab, Jordan Ministry of Tourism and Antiquities”. 

Considerate @ GRI Credit Opportunities & RE Debt 2024  

As a membership club for real estate investors, the GRI Club attracts a high calibre of senior representation from across the UK and European real estate investment community. Together with a few hundred senior representatives from European banks and alternative lenders, private equity investors, secondaries and special situations funds, Considerate attended GRI Credit Opportunities & RE Debt 2024 at the Four Seasons on Park Lane. As part of an assessment of the state of the market (real estate capital allocations, credit and debt finance markets), discussions included lending appetite, the direction of rates, project margins and the direction of the global economy in 2025.

Considerate @ the World Sustainable Hospitality Alliance Autumn Summit 2024 (Mainstreaming Net Positive Hospitality) and

The Hospitality Show, San Antonio

Integrated within the broader Hospitality Show, over three days the WSHA hosted almost 100 senior leaders across the hospitality industry. Considerate presented on “2025 and beyond…. utilising metrics and shaping data best practice in the hospitality sector”, focused around ESG data platforms and data best practice. The subsequent panel session included expert insight from Megan Brumagim, VP, Upscale Brands & CSO at Choice Hotels, Ryan L. Butler, Corporate Director, Sustainability + Energy at PM Hotel Group, Marianne Balfe, VP of Sustainability at Highgate (US/European hotel owner and operator) and JoAnna Abrams, CEO at MindClick.

With Considerate’s support, the WSHA launches the World Academy

We are delighted to have supported our long-term partner, the World Sustainable Hospitality Alliance (WSHA), in the development of the newly launched World Academy for Sustainable Hospitality.


This pioneering online learning platform is designed to equip hospitality teams with the tools and knowledge to translate the sector’s ambitious Net Positive vision into actionable change. Built in response to the industry’s call for a holistic, practical training resource, the Academy delivers tailored sustainability training for every hotel department – from front-line teams to C-suite leaders – and serves as a catalyst for behavioural change across the sector. 

Drawing on our deep expertise in sustainable hospitality, Considerate Group contributed to the content of several training modules, further building on our earlier collaboration with the WSHA on the HCMI methodology and the Pathway to Net Positive Hospitality framework.

Together, we’re empowering the industry to make sustainability a shared priority and a tangible reality. Find out more

Wrap-up

Having supported our clients to make hospitality more sustainable for more than 12 years already, the team at Considerate remains committed to providing the ongoing support hospitality owners and operators need to thrive in an evolving environment.



We wish all our clients and partners a successful year in 2025 and we look forward to partnering with you on your sustainability journey.

To see Considerate’s full range of services, Click Here

Email: Info@considerategroup.com


Office: +44 20 3865 2052

                          

5 Merchant Square, London W2 1AY  


November 2024 Newsletter

Considerate Group

Newsletter November 2024

Sustainable Hospitality Insights

Con-Serve™ Launches

Launch of Con-Serve™ 2.0:

Redefining ESG Data Management in Hospitality

In September, we proudly launched Con-Serve™ 2.0, the enhanced version of our cutting-edge ESG data platform designed specifically for the hospitality industry. Developed in partnership with Deepki, leaders in ESG real estate technology, Con-Serve™ 2.0 is set to transform how the hospitality sector approaches ESG data management and reporting.

 

To mark this launch, we hosted a series of exclusive webinars, showcasing Con-Serve™ 2.0’s enhanced functionalities. If you missed these sessions, a recording is available here. Additionally, we collaborated with our long-term partners, the World Sustainable Hospitality Alliance (WSHA), to deliver a webinar highlighting to their members how Con-Serve™’s capabilities support data management best practice. 

 

Over the past two months, our team has presented Con-Serve™ 2.0 at premier industry events, including the Future Hospitality Summit (FHS World) and Responsible Hoteliers Summit in Dubai, along with the Independent Hotel Show in London and the World Sustainable Hospitality Alliance Summit in Texas.


In a growing field of ESG data platforms, Con-Serve™ 2.0 stands out by uniquely integrating real estate technology within a hospitality-specific platform, allowing for detailed, asset-level data capture. This tailored approach meets the distinct needs of the hospitality sector, enabling more effective and informed ESG management. For further information or to schedule an online Con-Serve™ demo, please contact Lizzy Coates, Senior Sustainability Consultant, LizzyC@considerategroup.com

Industry Insight

Is there evidence of a ‘Green Premium’

in the hospitality Sector?

We have been asked by asset management clients if we can evidence the relationship between ‘green investment’ and improved return on investment (RoI) over a typical period of ownership for assets in the hospitality sector. The avoidance of a brown discount (and/or avoidance of the risk of being left holding a stranded asset) is far clearer, but specifically: Can we point to evidence for a ‘green premium’ in the hospitality sector?


The short answer is that we cannot offer clear, quantitative guidance on a direct correlation between ££/$$/€€ of green investment and RoI today. At least in part, this is due to slow M&A markets over 2023/24, coupled with hospitality assets being heterogeneous (star rating, size, breadth of facility, historic vs new-build, urban vs rural, resorts), with diverse characteristics, meaning that effective reference points in the sector remain few and far between.


However, I will share our thoughts on the justification for a ‘green premium’ and the qualitative support that exists today. As the quantitative evidence base builds, we believe that this will undoubtedly lead to a clear indication of the existence of a green premium – it is just a matter of time and the sufficiency of datapoints.

Our argument to this is as follows:

1. The existence of a ‘green premium’ for office is more readily identifiable than for hospitality because it is:

a) more liquid

b) more homogeneous


However, rationally, if a ‘green premium’ applies to office, it should also apply to hospitality – it is just a question of estabslishing the evidence base.


2. The qualitative argument for a ‘green premium’ in hospitality


a) At its core, sustainability in the hospitality sector is about managing the long-term value of an asset – ensuring that the asset is well-maintained, thereby reducing operational costs and ensuring that it is readily saleable at the end of its period of ownership (mitigating the risk of the asset becoming stranded).



b) For the investor, investment in sustainability offers the prospect of better long-term operating margins through a reduction in operating costs. Taken together with the potential for an expanded acquiror audience for green assets at exit, this helps to support the prospect of elevated exit multiples, to provide a double whammy (improved profits + increased multiple) of an uplift on exit. Underpinnings to this uplift include:

i. Mitigation of climate and environmental risks

ii. Regulatory compliance and management of future regulatory risk

iii. Enhancement of commercial returns through margin enhancement and maximisation of the potential field of bidders on exit

iv. Avoidance of commercial risk of brown/stranded assets

v. Qualification for green loans (improved debt terms)


c) Certain PE funds/asset managers have value-add/turnaround strategies, based around targeting under-ESG-invested hospitality assets, accelerating investment, and seeking green certification ahead of on-sale on preferential terms (improved profits + multiple uplift).


d) But a specific green premium is hard to evidence in a slow M&A market.


3. PACE Dimensions – Considerate Group recently sat in on a high-level presentation from PACE that starts to provide the evidence base and business case for investment in sustainability for owners, operators, and brands. This highlights that certain cohorts of hotel guest are prepared to pay a premium for ‘green’ hotel stays that resonate with their own core convictions i.e. hotels can charge more for being ‘green’.


4. We have supported multiple clients to qualify for green bonds / finance, where LEED and BREEAM construction standards, as well as BREEAM-in-USE (BiU) operational assessments at Good/Very Good levels are critical to success. Although we have not been involved, COVIVIO Hotels represents a recent public example of such a green finance framework, and its latest bond issuance highlights that LEED, BREEAM and CRREM decarbonisation pathways are key to accessing green finance

a) COVIVIO Hotels €500m green bond issuance 2033

b) Green Financing Framework


5.     Other evidence we have identified includes

a) Hotel investors are focused on upgrading older properties amid a challenging debt market

b) The impact of sustainability certifications on performance and competitive action in hotels – Simone Bianco, Shaniel Bernard, Manisha Singal

c) Environmental certification and hotel market value – Shaniel Bernard, Juan Luis Nicolau

CONCLUSION

The evidence for a ‘green premium’ is now visible in office data and will, we believe, also become visible in hospitality data once M&A volumes pick-up again. The lack of quantitative evidence for a ‘green premium’ in hospitality today is rather more due to the fact that there is a lack of data points, than the evidence being equivocal.

Energy Assessment Project

Luxury hotel group

We’re delighted to announce another successful collaboration with one of our esteemed clients! Considerate Group is pleased to share that we have recently completed a short-term project commissioned by the asset management firm of a leading hotel brand. This project involved the delivery of a series of nine comprehensive Energy Assessments, conducted across a diverse range of ultra-luxury properties spanning the USA, UK, France, and Italy.


Through our detailed understanding of each property, with a variety of restaurant and spa operations and unique site-specific challenges, we tailored our recommendations to be actionable and aligned with the operational and technical needs of each site.


We carried out thorough analysis, including detailed site visits, providing our clients with insight and recommendations for capital expenditure over the next 1-5 years. Recommendations were accompanied by detailed cost estimations and projections of annual energy savings, empowering our client to make informed strategic decisions.


Thanks to the support of the headquarters and the proactive responsiveness of each hotel in providing necessary data, we were able to provide detailed insights into each property’s energy use and emissions when compiling the individual property reports. Additionally, a summary report was created to provide a quick overview of the energy use, emissions and efficiency recommendations across all nine properties. 


If you’re interested in enhancing your sustainability strategy and maximizing energy efficiency while optimising your financial resources, we invite you to reach out to Lizzy Coates, Senior Sustainability Consultant,  LizzyC@considerategroup.com. Let’s work together to create a greener, more sustainable future.

Out and About

World Sustainable Hospitality Alliance (WSHA) annual Mainstreaming Net Positive Hospitality Summit (28-30 October) at The Hospitality Show in San Antonio, Texas


This was the WSHA’s first event in the US, hosting a conference within a conference. The main Hospitality Show included an exhibition as well as a conference attended by some 5,000 mainly US attendees. Integrated within the broader show, the WSHA attracted almost 100 senior leaders across the hospitality industry, with a clear American flavour to the summit. Considerate led one of the primary discussion topics, with a presentation entitled “2025 and beyond…. utilising metrics and shaping data best practice in the hospitality sector”, focused around ESG data platforms and data best practice. This led ion to a panel session on the topic, with expert insight from Megan Brumagim, VP, Upscale Brands & CSO at Choice Hotels (international hotel franchisor), Ryan L. Butler, Corporate Director, Sustainability + Energy at PM Hotel Group (US hotel operator), Marianne Balfe, VP of Sustainability at Highgate (US/European hotel owner and operator) and JoAnna Abrams, CEO at MindClick (intelligence and consultancy on sustainable products and services). Other major topics discussed centred around consolidation of certifications for the hospitality sector (positioned alongside verification and accreditation), led by the GSTC as well as a panel discussion on Global Synergy for Sustainable Hospitality: Leading Voices from China, Asia-Pacific, the US, Middle East.

 

FHS World, Dubai 30 September-2 October


The Future Hospitality Summit (FHS World), located at Jumeirah Dubai, attracted a senior mix of c 1,500 owners, investors, brands and operators, as well as service providers. The conference had a clear focus on the Middle East, but also included perspectives from Africa, Asia Pacific and Europe. Amongst attendees, there was strong representation from the UAE, but also solid attendance from Saudi Arabia and the giga-projects. Considerate played a key role in helping to curate the sustainability strand of the conference, identifying speakers and panellists, including Radhika Arapally from Sustainability Kiosk, Considerate’s UAE partner firm. Considerate delivered a presentation on the Summit Stage on “Decarbonisation and the Pathway to Net Zero. Start with the data! Best practice in data measurement”, helping to build awareness of the September launch of Con-Serve™ 2.0.

 

Responsible Hoteliers Summit, Dubai 3 October


The day following FHS World, Sustainability Kiosk, Considerate’s UAE partner, held a summit based in Anantara, the Palm. This attracted more than 100 GMs, Heads of Engineering, facilities management, and sustainability teams for principally Dubai-based hotels (including Minor Hotels, First Group, Rove, Millennium, FIVE, Emaar, Jumeirah etc.), together with Abu Dhabi groups. It was a very hands-on event, with practical sessions on identifying and implementing sustainability solutions, together with presentations from a range of service providers. To great interest, Considerate presented Con-Serve™, powered by Deepki, its hospitality ESG data intelligence platform. The summit was an ideal opportunity to talk to hotel companies face-to-face and cement our relationship with Sustainability Kiosk.

 

GRI Europe, Paris 10-11 September

As a membership club for real estate investors, the GRI Club attracts a high calibre of senior representation from across the UK and European real estate investment community. Animal spirits have been dampened over the course of 2023/4 by stubborn inflation, high interest rates on debt, the cost-of-living crisis and a consequent lull in M&A. However, at GRI Europe, the club’s flagship event at the InterCon, Paris Le Grand, there was a belief that sentiment was starting to change. With interest rates likely to continue falling and, with uncertainty around the US election out of the way in 2024, H125 should be a year when transactions restart. There were a range of sustainability sessions over the two days, where Considerate shared its views on the necessity of collecting asset-level data to support decarbonization and net zero strategies, to reduce operating costs and ensure regulatory compliance.

Please get in touch with Richard Williamson, to arrange a time to meet up. RW@considerategroup.com

Email: Info@considerategroup.com


Office: +44 20 3865 2052

                          

5 Merchant Square, London W2 1AY