Spring 2025 Newsletter

Posted on July 2, 2025July 30, 2025 by Mariana Chavez

The latest sustainability news for the hospitality industry

Q2 2025 – Sustainability update

Navigating Sustainability Labels: Choosing the Right Certification for Your Hotel

With increasing guest demand for sustainability, OTAs and corporate clients requiring green credentials, and new regulations such as the EU Green Claims Directive, navigating the world of certifications can be overwhelming. Our latest webinar breaks down the why, what, and how of green certifications, tackling the key questions.

Missed it? Watch the webinar here

New Zero Waste Service in Partnership with Foodprint Group

We’re excited to launch a new waste management service in collaboration with our US-based partner, Foodprint Group. Powered by their Foodprint Trax® software – now fully integrated with Con-Serve™ – this service combines data-driven insights with a structured zero waste programme to help hospitality businesses measure, analyse, and reduce waste across their operations. This hands-on approach helps set and track diversion and carbon goals, cut waste costs, meet ESG requirements, and highlight sustainability achievements to staff and guests. Get in touch to learn how we can support your journey to zero waste.

Latest upgrades to Con-Serve^TM

Our latest platform enhancements enable you to focus on what matters most: driving real action and making a tangible impact.

Simplify certificate management: streamline EPC and Energy Star ratings tracking and handling, ensuring building rating clarity for global portfolio performance assessment and compliance.

Faster, sleeker map experience: navigate your portfolio more intuitively with our completely redesigned mapping, featuring seamless navigation, enhanced views (satellite, globe, 3D), and improved performance comparison for data-driven decision-making.

ESG form coming soon – allowing sites to obtain a high-level snapshot of their ESG performance and identify high-priority areas for improvement

Learn more about Con-Serve™

Con-Serve™ and GRESB: Streamlining Data Collection and Reporting

The GRESB Assessment Portal opened on 1 April last week, and closes on 1 July at 23:59 PDT (07:59 BST, 2 July). If your organisation is preparing to report, this is the right moment to join Con-Serve™. Early integration will ensure we can collect, validate, and structure your data well ahead of the deadline – giving you time to focus on what matters most: delivering performance and improving your score.

Our Con-Serve™ platform offers enhanced integration with GRESB, streamlining the collection and submission of both qualitative and quantitative data for the annual Real Estate Assessment, eliminating the need for manual data extraction, enhancing accuracy, and reducing the administrative burden on sustainability and operational teams. This structured approach ensures completeness and supports consistent year-on-year reporting.

Upcoming Webinar: Best Practices in ESG Data Management

Join us for an exclusive webinar co-hosted with our UAE-based partner, Sustainability Kiosk, where we’ll introduce our next-generation ESG platform, Con-Serve™, to the GCC hospitality sector. The session will explore practical solutions to common data challenges, covering benchmarking, disclosure, and decarbonisation—aligned with global standards and tailored to the region’s unique operational context. Don’t miss this opportunity to see how Con-Serve™ can help futureproof your business, ensure compliance, and drive cost savings. Register here to join the webinar.

Team Update: Strengthening Our Technical Expertise

We are excited to announce the continued growth of our technical team, reflecting our commitment to delivering high-quality, data-informed advisory. A key area of expansion is our BREEAM In-Use capacity, but we are also enhancing our services related to new construction, refurbishment, and fit-out sustainability frameworks – bridging the gap between design-stage intent and long-term operational performance.

As part of this growth, we warmly welcome Adeola Odunsi and Pria Vaenthen to the Considerate team. An experienced engineering professional with a proven track record managing building services on large-scale developments, Adeola holds a BEng (Hons) in Mechanical Engineering and a Diploma in Industrial Studies from the Institution of Mechanical Engineers (IMechE). Pria has a breadth of experience across data analytics, client management and sustainability, and brings a strong background in environmental compliance and reporting to support the team.

Meet our team

B Impact Assessment 2025

With the celebratory B Corp Month of March having just come to a close, we are proud to share our latest B Impact Assessment. Certified since 2020, this year’s assessment reflects the progress we’ve made across all five impact areas – from governance and team well-being to client outcomes and community engagement.

We’re also thrilled to have supported One Aldwych in becoming the first five-star hotel in London to achieve B Corp certification – a milestone for the hospitality industry and a proud moment for our team.

Read the full article and access the report on our website

Recent industry events

GRI (UK and European RE investors): London, February 2025

One of the earlier events in the annual calendar, focused around real estate finance. Much of the conversation centred on the economic outlook for 2025 and the implications of the new US administration on inflation, lending appetite, interest rates and growth. Cautious optimism was the consensus.

Energy & Environment Alliance (EEA) Sustainability Symposium: London, February 2025

Leading figures from across the hospitality sector came together with the IFRS Foundation to shape new global standards for sustainability reporting. With ESG performance increasingly influencing insurance, investment and lending decisions, the industry is now working to ensure sustainability data is treated with the same rigour as financial data. A global consultation will now gather input from key stakeholders to refine existing standards and propose new ones, informing recommendations to the EU Commission, Global Reporting Initiative (GRI), and Principles for Responsible Investment (PRI). Discussions also underscored the need for standardised metrics, better data systems, role-specific training, and the clear financial benefits of integrating sustainability into core business strategies.

International Hospitality Investment Forum (IHIF) EMEA 2025: Berlin, April 2025

Disruption was the theme across many of the sessions, but the mood was still relatively upbeat with investors and operators hoping to be able to take advantage of opportunities that might come their way.

Catch us next at……

Future Hospitality Summit (FHS) Saudi Arabia: 11 – 13 May 2025

We are always keen to meet current and prospective clients. Please get in touch with Richard Williamson, to arrange a time to meet up: rw@considerategroup.com

SECR Reporting: Time for UK Hotels to Act

Compliance with Streamlined Energy and Carbon Reporting (SECR) disclosures is mandatory for large UK-incorporated companies meeting at least two of the following criteria:

Turnover greater than £36 million,

Balance sheet total of over £18 million, or

250+ employees.

At Considerate Group, we offer end-to-end support for SECR compliance. We have extensive experience producing asset-level reports for individual properties, helping management teams understand their energy and carbon performance in detail. We have also recently completed SECR reporting for a group of luxury hotels, enabling them to meet statutory obligations while gaining insights that support broader sustainability and efficiency goals.

Our SECR approach is about more than just meeting regulatory requirements – it provides the foundation for better data-informed decisions and future energy-saving strategies. If your hotel’s financial year is ending soon and you fall within the scope of SECR, now is the time to act. Please get in touch to ensure your report is accurate, timely, and of greater benefit than just a tick in the compliance box.

Supporting French properties with Décret Tertiaire Compliance

If you operate hotels in France, you’ll know that Décret Tertiaire requirements are well underway—with annual submissions to the government platform OPERAT now expected from all qualifying buildings. Whether you’re facing your first submission or navigating historical data challenges, getting it right is essential to stay compliant and aligned with France’s carbon reduction ambitions.

We’re already supporting hotel clients across France in meeting their Décret Tertiaire obligations. From data validation and carbon trajectory planning to accurate, on-time submissions, our team of sustainability and data experts understands the operational realities of hospitality—and how to meet regulatory demands without overcomplicating the process.

If you’re unsure whether your hotel qualifies, need support with your OPERAT submission, or want to future-proof your compliance approach, we’re here to help. Let’s get your hotels on track. Reach out to us at info@considerategroup.com for a conversation.

EU regulatory update

In February, the EU Commission officially confirmed its Omnibus deregulation package, rolling back key elements of the Corporate Sustainability Reporting Directive (CSRD), the Corporate Sustainability Due Diligence Directive (CSDDD), and the EU Taxonomy, as a direct response to concerns over Europe’s competitiveness, triggered by the protectionist stance of the new US administration.

Despite political and regulatory challenge, major institutional players remain committed to sustainable investment over the long-term, focused on stewardship of their assets in order to meet future liabilities.

Sustainability in the real estate and hospitality sectors has become focused on core priorities: Climate resilience; Decarbonisation and Net Zero; Operational efficiencies and cost reduction.

This aligns with our service offering at Considerate – and with our mantra, it’s all about the data! We recognise that not everyone in the hospitality sector is a sustainability convert, so our approach is data-led, looking for operational savings and prioritising investment with a high RoI and shorter payback period. Today’s agenda is about brand protection, returns, effective risk management and regulatory compliance.

Want to know more?

To find out more about any of our Considerate services, please get in touch:

Email: info@considerategroup.com

Office: +44 20 3865 2052

January 2025 Newsletter

Posted on February 5, 2025July 30, 2025 by Mariana Chavez

Considerate Group

Newsletter January 2025

Sustainable Hospitality Insights

What is the outlook for sustainable hospitality in 2025?

As we look forward to 2025 with a mixture of excitement and trepidation, it is not 100% clear what the coming year will bring for the hospitality sector. Political uncertainty is high with a new US President to be inaugurated next week, German elections pending and an uncertain future for the French government, which together contribute to a lack of leadership from Europe.

In summary, although we expect to see some continued rowing back from overt “wokery” and terms like ESG (with its negative connotations, particularly in the US) in 2025, we expect the underlying drivers of sustainability in the hospitality sector to remain robust, with management teams continuing to make sensible, proportionate decisions in the long-term interests of their businesses:

Globally, real estate and hospitality businesses need to invest far more time and effort in granular, asset-level data-collection to enable data-informed decision-making. Otherwise, Boards will continue to fly blind.
We are likely to see a greater emphasis on investment and maintenance of operating assets (refurbishment), to maintain the value of assets, manage the risk of stranding and deliver operational savings (effective stewardship).
For owners, the focus should be on decarbonisation of their real estate and hospitality portfolios to reduce their carbon footprint – improving efficiency, managing waste streams and reducing operating costs.
And in Europe, a focus on regulatory reporting based on high quality, asset-level data. The timelines for CSRD reporting and EU Taxonomy remain unchanged, with increasing numbers of businesses steadily drawn into the net each year over the next few years.

Our thoughts are set out in more detail below:

Sustainability remains a priority, even though the drumbeat may be quieter. Over the past year, we’ve seen a notable shift in industry rhetoric. Reacting to the political divide, asset management firms have become more discreet in communicating their sustainability programs compared to 18 months ago. A clear distinction has emerged between companies for whom sustainability is integral to their operations and those that approach it as a box-ticking exercise. For 2025, the focus will remain data-driven, with regulation, compliance and decarbonisation key drivers.

There is a clear focus on climate resilience: the body of evidence for man-made climate change is now all-but-irrefutable – the destruction of the wildfires in Los Angeles are just the latest manifestation, adding to the increasing prevalence of extreme weather events around the world – flooding, storms and droughts. The increasing frequency of extreme weather events highlights the necessity for climate-resilient buildings. Climate risk is already increasing insurance costs in the built environment (Florida, California and indeed across the UK) and will have an increasing impact on location decisions, valuations and financing over the coming years. Climate risk mitigation and adaptation is an urgent priority.

Inflation is expected to fall further in 2025, having peaked at 10.6% in the Euro area in October 2022, before falling back in 2023-24. Investors are hopeful that inflation and interest rates will continue to come down around the world, but this depends critically on US policy. Interest rates could remain higher for longer than initially anticipated if inflation is stubborn.

Market participants anticipate a potential return of real estate M&A, potentially from as early as Q225 once a few more Unknowns become better Known. CBRE forecasts a nearly 15% increase in European real estate investment activity in 2025. M&A in the real estate sector is poised for growth, however geopolitical risk is likely to continue to restricting capital flows into the sector in Q1 2025. Yet, downside issues remain as payroll remains a key driver of inflation and expenses remain elevated, due in part to labour costs and ongoing materials shortages. Together with the prospect of refinancing deals as lenders seek to unwind positions rolled over since COVID, there is the potential that distress – or at least, market dislocations – might appear.

Institutional investors are increasingly shying away from assets with a risk of stranding, deflating the price of under-invested assets and steadily leading the market away from “brown” projects. JLL has suggested that “For many, the decision remains between upgrading or selling at a discount”.

This could result in a scarcity of “assets to satisfy both value-add investors and occupational requirements, [so] we could soon see capital expenditure extend beyond prime locations and opportunities.” If you can’t sell, then refurb to extend the commercial life of the asset.

Travel demand remains robust, driven by both leisure and business segments, as consumers prioritise experiences. The hospitality sector in the UK and Europe has proven resilient in the face of a mixed economic outlook for 2025 (rising operational costs, supply chain challenges and regulation). PGIM has indicated that the strong recovery in travel demand and subdued supply is driving expectations for ongoing growth in revenue per available room (RevPAR) across all of Europe in 2025. The anti-tourism protests seen in 2024 and resistance to Air B&B may even have a positive upside for institutional hospitality investors. If you own a hotel in a market where supply growth is restricted, it creates a barrier to entry and underpins your asset long term. Despite economic uncertainties, the US hospitality outlook remains promising as a Trump-fuelled market boom and lower interest rates drive investment and expansion.

In the Middle East, Saudi Arabia remains the focal point for hospitality growth as it develops its tourist offering under Vision 2030. This programme, with Sustainability a key pillar, is intended to generate jobs and diversify the economy away from its reliance on oil. More mature hospitality markets across the GCC, including the UAE, Qatar, Oman and other GCC states are also starting to embed sustainability, led by government pressure and the expectations of international tourists. Across the GCC, the “S”, the social aspects of ESG (for example, heritage, culture, community engagement, job creation and accessibility) remain key focus for the region for 2025 and beyond.

In terms of sustainability regulation, whilst the EU benefits from a cohesive regulatory approach, the US landscape remains fragmented, with varying standards across cities and states. Despite an expected rowing back of regulation at the federal level, this patchwork of state and city level legislation will persist. The lack of a unified national approach makes compliance challenging, so investors need to stay focused on ESG data collection, compliance and reporting.

Con-Serve™

Introducing Con-Serve’s Investment Plan/CRREM functionality

Last year, we were excited to introduce Con-Serve™ 2.0, the latest version of our ESG data intelligence platform, developed in collaboration with Deepki. This partnership combines our in-depth knowledge of sustainability in the hospitality sector with Deepki’s expertise in real estate and tracking utility performance, resulting in a platform tailored to meet the industry’s unique needs.

As part of our 2025 newsletter series, we will take a closer look at one of Con-Serve™’s features in each edition, offering practical insights into how the platform can help turn sustainability goals into actionable results.

This quarter, we are focusing on:

The Investment Plan – a key tool designed to turn data into meaningful action

You can see the feature in action here.

The Investment Plan offers a clear overview of planned sustainability initiatives, whether you are looking at your entire portfolio or focusing on a specific property. It enables you to plan and project savings associated with measures such as improving insulation, replacing chillers, installing building management systems (BMS), or adopting renewable energy solutions. The platform visualises the impact of these initiatives, allowing you to measure progress against energy and carbon reduction goals. Crucially, the Investment Plan is integrated with a location and industry-specific CRREM pathway—a benchmark aligned with the 1.5°C warming target of the Paris Agreement—so you can ensure your efforts are in line with global climate commitments.

In addition to tracking progress, the Investment Plan helps highlight risks, such as “stranding risk” against the CRREM pathway. This means identifying properties that are falling behind benchmarks and may require significant investment to bring them back on track. Armed with this insight, you can prioritise impactful actions, make informed decisions about resource allocation, and ensure your portfolio remains resilient—both environmentally and financially.

We look forward to sharing more about Con-Serve™’s capabilities in upcoming newsletters, showcasing how it is driving sustainability in the hospitality sector and supporting measurable progress.

Out and About

Looking ahead over the next couple of months, Considerate Group will be attending the following events:

Oxford Economics: Global Economic Outlook Conference 2025

155 Bishopsgate, 5 February 2025

Hotel Industry Development Event (HIDE)

Pullman London St Pancras, 11 February 2025

GRI UK & Europe Reunion 2025

Four Seasons, Park Lane, 27 February 2025

ITB Berlin

Berlin ExpoCenter City. 4-6 March 2025

Please get in touch with Richard Williamson, to arrange a time to meet up. rw@considerategroup.com

Recent Events

Considerate @ Skift Global Forum East and the International Women in Travel Tourism Forum (IWTTF)

As part of a broader Middle Eastern client tour, Léa Jacquot Benson, Sustainability Manager at Considerate Group, headed to Dubai last November to attend the Skift Global Forum East and the first Gulf edition of the International Women in Travel Tourism Forum (IWTTF).

Léa said: “The Skift Forum offered a deep dive into the innovation reshaping travel in the Middle East. From emerging as a global hub to balancing heritage with sustainability, conversations with key players including Red Sea Global, Qiddiya and Dubai Corporation of Tourism were refreshing and inspiring – with exceptional words of wisdom from Lina Annab, Jordan Ministry of Tourism and Antiquities”.

Considerate @ GRI Credit Opportunities & RE Debt 2024

As a membership club for real estate investors, the GRI Club attracts a high calibre of senior representation from across the UK and European real estate investment community. Together with a few hundred senior representatives from European banks and alternative lenders, private equity investors, secondaries and special situations funds, Considerate attended GRI Credit Opportunities & RE Debt 2024 at the Four Seasons on Park Lane. As part of an assessment of the state of the market (real estate capital allocations, credit and debt finance markets), discussions included lending appetite, the direction of rates, project margins and the direction of the global economy in 2025.

Considerate @ the World Sustainable Hospitality Alliance Autumn Summit 2024 (Mainstreaming Net Positive Hospitality) and

The Hospitality Show, San Antonio

Integrated within the broader Hospitality Show, over three days the WSHA hosted almost 100 senior leaders across the hospitality industry. Considerate presented on “2025 and beyond…. utilising metrics and shaping data best practice in the hospitality sector”, focused around ESG data platforms and data best practice. The subsequent panel session included expert insight from Megan Brumagim, VP, Upscale Brands & CSO at Choice Hotels, Ryan L. Butler, Corporate Director, Sustainability + Energy at PM Hotel Group, Marianne Balfe, VP of Sustainability at Highgate (US/European hotel owner and operator) and JoAnna Abrams, CEO at MindClick.

With Considerate’s support, the WSHA launches the World Academy

We are delighted to have supported our long-term partner, the World Sustainable Hospitality Alliance (WSHA), in the development of the newly launched World Academy for Sustainable Hospitality.

This pioneering online learning platform is designed to equip hospitality teams with the tools and knowledge to translate the sector’s ambitious Net Positive vision into actionable change. Built in response to the industry’s call for a holistic, practical training resource, the Academy delivers tailored sustainability training for every hotel department – from front-line teams to C-suite leaders – and serves as a catalyst for behavioural change across the sector.

Drawing on our deep expertise in sustainable hospitality, Considerate Group contributed to the content of several training modules, further building on our earlier collaboration with the WSHA on the HCMI methodology and the Pathway to Net Positive Hospitality framework.

Together, we’re empowering the industry to make sustainability a shared priority and a tangible reality. Find out more

Wrap-up

Having supported our clients to make hospitality more sustainable for more than 12 years already, the team at Considerate remains committed to providing the ongoing support hospitality owners and operators need to thrive in an evolving environment.

We wish all our clients and partners a successful year in 2025 and we look forward to partnering with you on your sustainability journey.

To see Considerate’s full range of services, Click Here

Email: Info@considerategroup.com

Office: +44 20 3865 2052

5 Merchant Square, London W2 1AY

Could Biodiversity Enhancement Revolutionise the Hospitality Industry?

Posted on April 13, 2023August 1, 2024 by Angelo Santucci

Data suggests that 75% of the planet’s surface has been significantly altered by humans, resulting in a decline in biodiversity that is steering towards an ecological crisis. The hospitality industry has some responsibility for a significant portion of this damage, as 80% of all goods and services in the travel and tourism sector depend on nature (World Travel & Tourism Council, 2022). However, being accountable could also present an opportunity for the industry to innovate, revolutionize, and achieve longer-term fiscal security.

The solution may lie within your own ecosystem. Ensuring that your business positively impacts biodiversity could reap the rewards for customer experience, engage with a fresh consumer base, or create a global impact story. For example, the Four Seasons in Atlanta has created a welcoming space for a rare peregrine falcon, while the Radisson Blu Paris Boulogne has developed a private vineyard and houses four beehives in its urban centre, transforming the hotel’s visual appeal and harvesting sustainable produce for consumption and gifting. The Mustique Company in the Caribbean, has supported a coral restoration project since 2015, for which they have already successfully out planted over 11.000 corals, improving the habitat for a variety of fish, enhancing the diversity in wildlife and therefore guaranteeing a future for the coral reef that also enhances guest experiences when diving or snorkelling.

Biodiversity is the measure given to the diversity within any ecosystem. It fuels the food systems we rely on, the air we breathe, and the materials we utilize to create civilization. In the hospitality industry, it is often the catalyst for driving business. Our guests marvel at the natural wonders that invite curiosity to explore and travel. The hospitality sector is uniquely placed to be directly affected by the impact of biodiversity on business factors and, conversely, has the opportunity to make changes and become benefactors in bringing about increased biodiversity.

Choosing to take an interest in biodiversity may no longer be an option as two hard realities become factors. Firstly, the travel industry relies on nature for goods and services and the curb appeal of travel consumers looking to immerse themselves in natural environments or enjoy a beach holiday. Secondly, the hospitality industry faces restrictions and must fulfil specific biodiversity-related requirements. Businesses worldwide will soon be obliged to demonstrate compliance with the national biodiversity impact regulations following a global framework set by the 2022 UN Biodiversity Conference (COP15).

Regulations are already showing early signs of impacting investment as future investors increasingly consider business reliance on nature, sustainable operations, and supply chains. United Nations-backed biodiversity credits could lead to financial decision-making, with the more bio-diverse your business, the stronger your supply chain and the more attractive your investment prospects.

Consumers are increasingly making informed choices about sustainability, with 41% of visitors to booking.com actively seeking out sustainable hotels. Concerns about the welfare of plants and animals are not just a trend; it’s a global concern shared by 90% of the world’s population (World Travel & Tourism Council, 2022).

So, what’s the next best step for the hospitality industry to increase biodiversity? Whether you’re an urban hotel or a resort chain with more apparent reasons to factor in biodiversity, there are incredible opportunities to engage with your environment and create change within the individual ecosystems your business populates.

At Considerate Group, we offer bespoke toolkits to improve outcomes in sustainable practices. We’ve helped enhanced green spaces in unique and creative ways that improve environmental factors and become uniquely engaging for clientele from green walls and urban vineyards to falconry, mangrove and coral restoration. Our toolkits engage and educate staff, enable the co-creation of KPIs with stakeholders, and develop relationships with local vendors, charities, and specialists uniquely placed in your area. We offer training to staff and teams that might benefit from learning ways to increase biodiversity, making them experts in engaging with guests and creating conversation and collaboration with local communities. Our research will enable you to identify the most pressing and beneficial ways your business can reduce its impact on the local ecosystem and analyse the feasibility of each project.

The hospitality industry has a unique opportunity to revolutionize its operations and help build a more sustainable and equitable future. Integrating biodiversity into business operations is necessary for the planet and the key to building customer trust and engagement by creating compelling change that has a real-world impact.